General FAQ

What does Ready Co. do?

We’re a full-service merchandise and uniform provider. We handle design, sourcing, production, and fulfillment for custom apparel and branded goods. From school uniforms to retail programs, we bring your merch vision to life—end to end.
Do I have to be a client of Loaded For Bear to work with Ready Co.?

Nope! You don’t need to work with Loaded For Bear to partner with Ready Co.

What types of products do you offer?

We offer a wide range of apparel and accessories, including uniforms, performance gear, spirit wear, hats, bags, branded giveaways, and custom kitted items. We also specialize in overseas hat production and fully custom apparel when longer lead times allow.

Production & Customization

Can I order fully custom items?

Yes! We offer both domestic and overseas production options depending on your timeline and quantity. Overseas production allows for more customization and better pricing, but requires a longer lead time and minimum order quantities.
What is the minimum order quantity?

MOQ varies depending on the product and production method. Most domestic print runs can start at 24–48 units. For fully custom overseas hats or apparel, the minimum is typically 144 units.
Can you help with design?

Absolutely. Our in-house creative team can assist with product mockups, logo placement, design refinement, and overall creative direction.
Do you offer samples or prototypes?

Yes. We can provide samples and/or prototypes for custom work. Timeline and pricing will vary depending on the complexity of the product.

Pricing & Payment

How is pricing determined?

Pricing is based on item type, decoration method, quantity, and complexity. We cannot provide a blanket cost estimate for any garment without specific garment details or viewing the construction and fabric. We’ll always provide a clear estimate before moving forward.

Do you offer volume discounts?

Yes. Larger orders often qualify for better pricing tiers, especially on items like screen-printed apparel or overseas custom goods.
What payment methods do you accept?

We accept ACH, check, and credit card payments. Deposits are required to begin work.
How do you handle rush orders?

Rush charges will be determined by the item, quantity and lead time needed.

Timeline & Fulfillment

What’s the typical turnaround time?

Domestic production generally takes 2–4 weeks from artwork approval. Overseas projects can take 8–15 weeks depending on complexity and shipping. We’ll always communicate timelines clearly and proactively.
Can you fulfill and ship orders for us?

Yes. We offer full fulfillment services from our warehouse, including individual shipping, kitting, inventory tracking, and customer service support. We also integrate with Shopify and other ecommerce platforms.
Do you manage online stores for clients?

We do! We can set up and manage branded Shopify stores for ongoing merchandise programs, including inventory and shipping management.

Support & Logistics

Can you store our inventory?

Yes. We offer short and long-term storage for client inventory, especially for programs that require ongoing fulfillment or recurring events.
How do we get started?

Just reach out through our contact page or email us directly at hello@beready.co. We’ll schedule a call to understand your needs, share past work, and recommend a production plan that fits your goals.
What industries or clients do you typically work with?

We work with schools, government organizations, musicians, nonprofits, startups, restaurants, hotels, construction trades, investment firms, and retail brands.

Shipping

How much does shipping cost?

Shipping pricing depends on the box quantity, weight and size. If the shipping cost is needed on the front end of your order, we’ll estimate it as closely as possible, however it will be just an estimate. Shipping rates fluctuate frequently, especially during busy seasons.

Items requiring special packaging (glassware, etc.) will also have additional crating and packaging costs associated, but again will be estimated.
Can you use my shipping account number? Or can I send you shipping labels?

Yes, however there may be additional handling charges. FedEx Express and UPS typically incur a pickup charge, while FedEx Ground is considered standard and does not.
What happens if my order is lost?

Unless an order is small and easy to replace, we encourage covering your shipment with carrier insurance for shipments worth over $100. While it adds a small amount to the shipping cost, it offers peace of mind: if your package is lost, damaged, or stolen, the carrier will refund the insured value. Ready Co. and Loaded For Bear are not responsible for non-insured items lost or stolen, however we will always work diligently to rectify the situation.

Returns & Reorders

Do you accept returns?

Custom merchandise is not eligible for return or exchange. If you receive a custom item with a defect, contact us within 7 days of delivery and we will make it right.
How do you handle defective items?

We take care to ensure the quality of every item, but if something slips through the cracks, please notify us within 7 days of delivery and we’ll gladly work with you on a refund or replacement.

Can you offer the same price for reorders?

Exact reorders may get the same price as before, however pricing and availability of goods can change at any time.
Do you keep my orders on file?

Typically order information and art are kept on file for at least 5 years.